A new headquarters for the chamber of commerce
The Chamber of Commerce had big plans for their new headquarters, Commerce House, complete with managed office spaces for dozens of small businesses. The glass-fronted
They required a transition of their phone lines from traditional telephony to a cloud-based system, as well as accommodation for systems for their tenants. Their new offices
A Chamber of Commerce required a smooth transfer to their new HQ whilst upgrading to newer and smarter communications technology. When Bluecube carried out the initial survey, the Chamber’s existing phone system was an onsite PBX. The phone system then connected to multiple ISDN30 lines which delivered the number of channels they required.
The challenge
When Bluecube carried out the initial survey, the Chamber’s existing phone system was an onsite PBX. The phone system then connected to multiple ISDN30 lines which delivered the number of channels they required.
The requirement for call volumes and features after the move, and the complications in moving the ISDN lines whilst preventing downtime, resulted in Bluecube recommending a hosted voice solution. The organisation also wanted to increase bandwidth availability within the new building.
Checks were made for fibre to the cabinet (FTTC) availability and when availability has confirmed an increase in bandwidth was agreed through additional circuits.
The solution
When Bluecube carried out the initial survey, the Chamber’s existing phone system was an onsite PBX. The phone system then connected to multiple ISDN30 lines which delivered the number of channels they required.
The requirement for call volumes and features after the move, and the complications in moving the ISDN lines whilst preventing downtime, resulted in Bluecube recommending a hosted voice solution. The organisation also wanted to increase bandwidth availability within the new building.
Checks were made for fibre to the cabinet (FTTC) availability and when availability has confirmed an increase in bandwidth was agreed through additional circuits.
The results
A next-generation voice solution which gives each department real-time user visibility and an internet solution with superfast bandwidth.
Customer testimonial
Before joining Bluecube we seemed to spend so much time administering our service providers that it nearly became a role in it’s own right, with this we commissioned Bluecube to enable a smooth transition to our new Headquarters in Commerce House in Lincoln, incorporating the upgrade to newer and smarter communications technology.
It was, and still is, so refreshing to work with the Bluecube team which now feels like it works with us as opposed to holding us back. From proactive suggestions on specific pieces of kit to improve our process flow or to simply answers questions and get to the bottom of issues, it has been a pleasure to work with Paul and the team.
Simon Beardsley, CEO of Lincolnshire Chamber of Commerce
