OUR FEATURES

Why choose Bluecube

call monitoring

Call Monitoring

Optimise your agents and drive operational efficiency. Our Call Monitoring introduces live quality control features.

Remote Control

Real-time system administration of multiple sites from a remote location allows for flexible management of call traffic.

cloud based

Cloud-based PBX

Avoid the costs of an onsite PBX. Cloud-based voice allows for great flexibility and scalability without the infrastructure costs.

SERVICE LEVEL AGREEMENTS

Ensuring you the best possible service.
Keeping you running 24/7!

You need to have connectivity 24/7. Bluecube understands that and puts in place flexible and bespoke SLAs for large corporate customers to ensure you get quick responses. As a corporate customer, you have your own dedicated account manager who knows everything about your service.

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MULTIPLE SERVERS

High-level network design.
Providing multiple failover points.

Redundant data centre interconnect using multiple providers, provides Silverline cloud telephony with a 99.999% uptime record.

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Multiple servers providing multiple fallover points

CLOUD-BASED VOICE

Saving on your infrastructure costs.
For smarter business investments.

Cloud-based voice gives you access to traditional PBX capabilities without the need for complicated and expensive infrastructure equipment.

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Two servers connected

NEED MORE?

Other Features

Call Management Software

Improve customer interactions, service levels and user experience with our Call Centre Management Software. Control queue management and ensure you never miss a call again.

Hot Desking

With unique log in details, hot desking can be implemented in any business environment. This allows you to free up resources for when they are required rather than giving each worker their own desk.

Multiple Hosted Servers

When it comes to large multi-site or international organisations, we are able to host your service on multiple servers. This improves the speed of your service and ensures you enjoy the best connectivity.

Scalable to over 4,000 extensions

Ready to grow with you. Our system can quickly be scaled to fit any growing business. New users can be added to the system instantly.

Ready to kick-start your business communications?

Connect all your business phones, mobiles and team collaboration tools in one simple package.
green tick arrow Save time & money
green tick arrow Customisable to you
green tick arrow Easy implementation
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Bluecube digital switch off warning circle with a phone icon, exclamation mark icon and cross icon sat on a red dashed line.
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Digital Switch-Off

Is your business ready for the digital switch-off?


ISDN is being switched off from 2020. However, there are over 2 million businesses in the UK still using an old ISDN connection. Is your business one of them?

Is my business ready?