SERVICE LEVEL AGREEMENTS
Ensuring you the best possible service.Keeping you running 24/7!
You need to have connectivity 24/7. Bluecube understands that and puts in place flexible and bespoke SLAs for large corporate customers to ensure you get quick responses. As a corporate customer, you have your own dedicated account manager who knows everything about your service.
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High-level network design.Providing multiple failover points.
Redundant data centre interconnect using multiple proivers, provides Silverline cloud telephony with a 99.999% uptime record.
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Saving on your infrastructure costs.For smarter business investments.
Cloud-based voice gives you access to traditional PBX capabilities without the need for complicated and expensive infrastructure equipment.
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