DMG Office

Project Timeline

The partnership between DMG and Bluecube began in 2014, initially focusing on managed IT support and connectivity. As DMG’s needs evolved, Bluecube guided the company through a comprehensive digital transformation, migrating key services from on-site infrastructure to the cloud. This transition enabled DMG to become more agile, reduce costs, and future-proof its technology. Bluecube’s dedicated helpdesk and on-site support ensured minimal disruption and efficient issue resolution throughout the process. In addition, Bluecube consolidated all IT management under one help desk and delivered services on a simple monthly invoice, streamlining administration and improving business continuity. The deployment of Cisco Webex and leased line internet connectivity further enhanced internal and external collaboration, supporting DMG’s growth and operational excellence. DMG Sales Director Dane Goodson (pictured) worked with the Bluecube team to develop the schedule of work.

Evolving Infrastructure & Efficiencies

Since appointing Bluecube as its sole technology partner, DMG has benefited from a comprehensive transformation of its IT environment. The partnership now encompasses a full suite of managed IT solutions tailored to DMG’s evolving needs.

Services currently provided include:

• Managed IT support: Dedicated helpdesk and on-site support for all users, ensuring minimal downtime and efficient issue resolution.
• Cloud infrastructure management: Migration and ongoing support for Microsoft solutions, enhancing collaboration and productivity.
• Unified communications: Deployment of Cisco Webex for scalable, cloud-based collaboration across teams.
• High-speed connectivity: Dedicated leased line internet access for seamless operations and reliable performance.
• Cyber security & data protection: Implementation of enterprise-grade antivirus, cyber security protocols, and robust data backup solutions to safeguard business continuity.
• End-user training: Ongoing support and training to ensure staff can fully leverage new technologies and workflows.

A key factor in the success of this partnership is Bluecube’s commitment to regular review meetings with DMG’s management team. These sessions provide a forum to discuss business objectives, review performance, and identify opportunities for further improvement. By staying closely aligned with DMG’s leadership, Bluecube continues to recommend and implement the latest technologies and best practices—optimising workflows, enhancing security, and introducing new collaboration tools. This proactive, consultative approach ensures that DMG continues to benefit from increased efficiency, improved productivity, and greater profitability as their business evolves.