YMCA Lincolnshire

YMCA is the oldest and largest youth charity in the world. In England and Wales the charity intensively supports 228,000 young people every year, ensuring each young person they meet has an opportunity to belong, contribute and thrive in society.

Bluecube were initially approached to look at the internet connectivity across YMCA Lincolnshire and Leicestershire’s network of sites. Since then Bluecube have gone on to manage the hosted telephony and mobile phone services for the organisation.

Services we provided

Unified Communications

Webex by Cisco is the industry’s leading cloud-based communication and collaboration solution.

Mobile and Internet Connectivity

High speed connectivity offers up to 300Mbps at their head office site and line of sight connectivity is used in remote locations.

We moved all of our comms – broadband, phones and support systems, over to Bluecube after over 20 years with a previous supplier. The team performed this perfectly – the customer service, instant support and feeling that you are dealing with individuals who truly care about your business is second to none.

Dan Rogers – Commercial Manager

The challenge

As the charity were upgrading their IT systems and migrating their core infrastructure to a cloud-based solution, fast and reliable connectivity was of paramount importance. Bluecube were also asked to provide some cost analysis on their mobile fleet and now also manage the hosted telephony for the organisation.

The solution

A variety of internet services, ranging from a 300 Mbps Ethernet service to line-of-sight connectivity and FTTC. Bluecube also provided a bespoke mobile upgrade to accommodate the tailored needs of the charity’s senior management team and other users. Hosted telephony was rolled out across the organisation to replace the on-site PBX that was previously in use.

The result

Increased bandwidth across the entire organisation and upgraded mobile hardware with reduced cost tariffs to provide significant savings. Crucially, the full management of the organisations’ communications infrastructure, including their hosted telephony solution, is now being managed by Bluecube’s service desk team.