DMG Office

DMG are an established office supplies and in-house print company based in London. Their clients are at the heart of what they do, so over the years, they’ve listened to their comments and expanded their offering to formulate the best partnerships with leading UK suppliers who, alongside their in-house facilities management team, help their clients with all their service needs.

DMG Work Place also combine a wealth of knowledge in the corporate, commercial and build sectors, whilst blending in DMG’s well known outstanding customer service. They provide full fit out and refurbishment experiences and their specialist team provide bespoke interior design consultancy and workplace strategy advice.

Services we provided

IT Support

Fully managed business IT support and a suite of Microsoft, security and data back up solutions

Connectivity

High speed internet connectivity has been enabled through a leased line, offering symmetrical bandwidth.

Unified Communications

Webex by Cisco is the industry’s leading cloud-based communication and collaboration solution.

Alexandra Stanley, DMG Office, London

The support staff are always very knowledgeable, friendly, helpful and efficient at getting any issues resolved

Alexandra Stanley, DMG Office, London

One technology partner

Since 2014, DMG has relied on Bluecube as its trusted technology partner. DMG have benefited from a comprehensive suite of services, including managed IT support and security, high speed connectivity and unified communications (UC). With Bluecube as a single technology provider, DMG enjoys seamless IT management, ensuring business continuity and efficiency, all managed by one help desk and delivered on one simple monthly invoice. Bluecube have guided DMG through a digital business transformation, migrating key services from on-site infrastructure to the cloud which has enabled the organisation to be more agile whilst also reducing costs and future proofing their technology,.

The Challenge

DMG required a reliable and forward-thinking IT partner to manage its evolving technology needs. The company faced challenges in several key areas:

IT Support & Maintenance: A growing business required responsive and proactive IT support for day-to-day operations.

Cloud Migration & Digital Transformation: Moving services to the cloud to enhance collaboration and scalability was a priority.

Cybersecurity & Data Protection: Strengthening security measures and ensuring robust data backups to mitigate risks.

Unified Communications: Implementing a modern communication platform to improve internal and external collaboration.

High-Speed Connectivity: Ensuring reliable, high-performance internet connectivity to support operations.

The Solution

Bluecube provided DMG with a tailored IT strategy to address these challenges. The key solutions included:

Fully Managed IT Support: A dedicated helpdesk and on-site support for all users, ensuring minimal downtime and efficient issue resolution.

Cloud Transformation: Migration of core business services to the cloud, leveraging Microsoft solutions for enhanced collaboration and productivity.

Enhanced Security & Backup Solutions: Implementation of enterprise-grade antivirus, cyber security protocols and robust data backup solutions to safeguard business continuity.

Unified Communications with Cisco Webex: Deployment of a scalable, cloud-based communication platform to streamline collaboration across teams.

Leased Line Internet Connectivity: High-speed, dedicated internet access to ensure seamless business operations and connectivity.

The Results

Partnering with Bluecube has delivered significant improvements for DMG:

Improved IT Efficiency: Fast, responsive IT support and maintenance have reduced downtime and increased productivity.

Seamless Cloud Integration: Migrating to the cloud has enhanced collaboration and operational flexibility.

Stronger Security & Data Protection: Advanced security solutions and regular backups ensure business resilience.

Enhanced Communication & Collaboration: Cisco Webex has streamlined internal and external communication, improving workflow and efficiency.

Reliable High-Speed Connectivity: The fibre leased line ensures uninterrupted operations and supports future growth.

By consolidating IT support, communications and connectivity under one technology partner, DMG has gained a future-proof IT infrastructure that supports its business goals. Bluecube continues to work closely with DMG, providing strategic guidance and ongoing support to drive long-term success.